GogoBet Privacy Policy — How Safe Your Data Is With Us

Gogobet only collects the information needed to serve you. We gather data in two ways — what you provide directly, and what is collected automatically as you use the platform.

Information You Provide Directly:

• Name, email address and mobile number (collected at registration)
• Date of Birth (for age verification)
• National ID details and photo (for KYC verification)
• Mobile Banking Number (for payment processing)
• Address Details (for verification of high-value transactions)

Automatically collected information:

• IP Address & Device Information
• Browser Type & Operating System
• Which pages you visited on the platform and how long you spent on them
• Gaming History & Betting Patterns
• Transaction History

Gogobet collects information through various methods — all transparently and with your knowledge.

There is always a clear reason before any data is collected. Collecting data without a justifiable purpose goes against gogobet's policy.

Gogobet uses your information solely for the following purposes:

• Account management: To create, maintain, and secure your account.
• Payment processing: To successfully process deposit and withdrawal transactions.
• Identity verification: To prevent fraud and comply with anti-money laundering laws.
• Service Improvement: To understand which features are used most and where issues may arise.
• Customer Support: To resolve your questions or complaints promptly.
• Relevant offers: To analyze your playing patterns and send you relevant promotions (consent can be withdrawn at any time).
• Legal obligation: To meet the requirements of licensing authorities and law enforcement agencies.

Your information will not be used for any purpose beyond those listed above — that is gogobet's firm commitment.

Gogobet never sells your data. However, in limited circumstances, certain information may need to be shared:

• Payment Service Providers: Only the necessary information is shared with mobile banking providers such as bKash, Nagad, and Rocket to process transactions.
• Identity verification providers: With licensed third-party providers for KYC verification.
• Licensing Authority: Reporting required to comply with licensing obligations.
• Law Enforcement Agencies: When required by a court order or lawful investigation.

Even in these cases, only the minimum necessary information is shared. All third parties contracted with gogobet are legally bound to maintain the confidentiality of your data.

Gogobet servers operate under internationally recognized security standards. Here is what we do to protect your data:

• 256-bit SSL/TLS Encryption: All data transfers take place over encrypted channels.
• Database Encryption: Stored data is also kept in an encrypted state.
• Firewall and anti-intrusion systems: Protection against unauthorized access.
• Regular Security Audits: Third-party experts conduct regular system audits.
• Restricted Access: Only staff members who require access for their specific role can view the relevant information.
• 24/7 monitoring: Servers and networks are monitored continuously.

Keep in mind, though — no system on the internet is 100% secure. To protect yourself on your end, use a strong password and enable two-factor authentication (2FA) on your account.

The gogobet website and app use cookies — small text files stored in your browser.

You can disable optional cookies through your browser settings. Please note that turning off essential or security cookies may affect the platform's ability to function properly.

Gogobet recognizes and actively upholds the following rights regarding your personal data:

• Right to Know: You can request a written summary of what data gogobet holds about you and why.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Portability: You can request a copy of your data in a commonly used format.
• Right to Opt Out of Marketing: You can opt out of promotional messages at any time.
• Right to Restrict Processing: Under certain circumstances, you may request that the processing of your data be temporarily restricted.
• Right to Erasure: Under specific conditions, you may request that your data be deleted after your account is closed.

To exercise any of these rights support@gogobet.life-. Requests are typically responded to within 30 business days. In some cases, legal obligations may prevent complete erasure — you will be informed of the reason if so.

Gogobet never provides services to anyone under 18. We do not knowingly collect personal information from minors.

If a parent or guardian discovers that their minor child has created an account on gogobet, they should immediately support@gogobet.lifeto get in touch. gogobet will close that account and delete any collected data.

Use your operating system's parental controls to prevent minors from accessing your device.

Gogobet does not retain your information indefinitely. Each type of data has a defined retention period:

• Account & Transaction Details: After account closure, records are typically retained for up to 5 years in compliance with international anti-money laundering laws.
• KYC Documents: Retained in accordance with licensing law requirements.
• Customer Support Contact: Up to 2 years after a dispute is resolved.
• Marketing information: Deleted immediately upon withdrawal of consent.

Data that has exceeded its legal retention period is regularly and securely deleted. "Securely deleted" means more than just removal — it means destroyed in a way that makes recovery impossible.

Gogobet reserves the right to update this Privacy Policy as needed. Any changes will be reflected in the updated date at the top of the page.

For significant changes, registered members will be notified in advance by email or platform notification. Continued use of the platform after any changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy support@gogobet.lifeto send us an email or ask us directly via live chat.